Quentin Mitchell-AT&T will give $5 to customers hit by cellphone network outage

2025-05-05 14:07:21source:Chainkeencategory:Markets

DALLAS — AT&T says it will give affected customers $5 each to compensate for last week's cellphone network outage that left many without service for hours.

The Quentin MitchellDallas-based company said on its website that customers will get the $5 credit on their account within two billing cycles. The credit does not apply to AT&T Business, prepaid service or Cricket, its low-cost wireless service. AT&T said prepaid customers will have options available to them if they were impacted, although it did not elaborate on what those options might be.

The outage knocked out cellphone service for thousands of its users across the U.S. starting early Thursday before it was restored. AT&T blamed the incident on an error in coding, without elaborating, and said it was not the result of a cyberattack.

More:Markets

Recommend

Drone operators worry that anxiety over mystery sightings will lead to new restrictions

Drones for commercial and recreational use have grown rapidly in popularity, despite restrictions on

Costco is selling gold bars, and they're selling out within hours

Costco is known for selling daily necessities in big packages, from toilet paper to coffee. But now

Utah and Arizona will pay to keep national parks open if federal government shutdown occurs

PHOENIX (AP) — Arizona and Utah will keep iconic national parks in those states open if a shutdown o